Lead Generation & Prospecting, Cold Calling & Email Campaigns, Sales & Negotiation Skills, Customer Relationship Management (CRM), Tech Product Sales (storePulse, Checkcam, camstore), Presentation & Communication Skills, Market Research & Business Development, Sales Pipeline Management, Collaboration & Teamwork, MS Office & CRM Tools Proficiency, Target-Driven & Self-Motivated

• Client Relationship Management
• Sales & Negotiation
• Product Presentation & Demonstration
• B2B Sales & Business Development
• Communication & Persuasion
• Upselling & Cross-Selling
• CRM & Sales Tracking
• Problem-Solving & Issue Resolution
• Market & Competitor Awareness
• Collaboration & Teamwork
• Willingness to Travel

Diploma/Certification in Electronics or related field.
Experience with CCTV installation and troubleshooting.
Basic networking knowledge (IP configuration).
Strong problem-solving.

Experience in bid submission/GeM Portal.
Ability to create technical compliance documents.
Good skills and proficiency in MS Office.
Knowledge of the security surveillance/CCTV/telecom industry.

Graduation in any field.

Strong communication skills and professional demeanor.

Experience in managing office tasks, including handling calls, mail, and visitor coordination.

Ability to maintain a clean, organized reception area and provide general administrative support.

Qualifications and Skills:

• Bachelor's degree in Business, IT, or a related field.
• 5+ years of experience in Customer Success, Account Management, or SaaS support.
• Excellent communication, relationship-building, and problem-solving skills.
• Ability to translate technical product details into user-friendly explanations.
• Experience with CRM tools and customer success platforms.
• Knowledge of SaaS, surveillance, or retail technology solutions is a plus.
• Willingness to travel for client meetings and on-site visits when needed.

• 5+ years in service/support in CCTV, surveillance, or SaaS environments
• Strong knowledge of IP cameras, NVR/DVR systems, and video analytics
• Excellent communication, team leadership, and problem-solving skills
• Familiarity with helpdesk tools and CRM platforms
• Degree in Engineering/IT/Electronics; ITIL or PMP is a plus

• Network Design & Implementation
• LAN/WAN/VPN Configuration
• Firewall & Network Security (FortiGate, Cisco ASA, etc.)
• Routing & Switching (Cisco, Juniper, HP)
• Wireless Network Management
• Windows & Linux Server Administration
• Virtualization (VMware, Hyper-V)
• Active Directory, DNS, DHCP
• Group Policy Management
• System Monitoring & Troubleshooting
• Patch Management & System Hardening
• Backup & Disaster Recovery
• Microsoft 365 / Google Workspace Administration
• Scripting (PowerShell, Bash) optional but valuable
• ITIL or Network Certification (CCNA, CCNP, MCSA, etc.)

• Proficiency in Python and its libraries (NumPy, Pandas, OpenCV, TensorFlow, PyTorch).
• Solid understanding of Computer Vision concepts and image processing techniques.
• Hands-on experience with Object Detection models like YOLO, SSD, Faster R-CNN, and custom model training.
• Experience in Software Development and version control (Git).
• Familiarity with REST APIs, database management, and cloud deployment.
• Knowledge of Machine Learning algorithms and deep learning architectures.
• Strong problem-solving skills and the ability to debug complex systems.
• Excellent communication skills and ability to work in a collaborative environment.

Preferred Skills:

• Experience with Docker, Kubernetes, or other containerization technologies.
• Exposure to Cloud Platforms (AWS, GCP, Azure) for model deployment.
• Understanding of MLOps best practices for production-grade deployments.
• Familiarity with Edge AI deployment (Jetson Nano, Raspberry Pi, etc.).
• Knowledge of Data Engineering and ETL processes.
• Experience with Model Optimization Techniques like TensorRT, ONNX.

Strong proficiency in C/C++, with additional experience in Python, Rust, or Go a plus

Proven experience in building production-grade desktop or embedded systems

Deep knowledge of system design, memory and CPU optimization, multithreading

Experience with graphics pipelines (OpenGL, DirectX) and video processing SDKs (FFmpeg, OpenCV)

Comfortable with network programming and performance tuning over various protocols

Ability to own the entire lifecycle: from architecture to deployment, debugging, and performance tuning

Bonus: Experience with edge AI, video analytics, or real-time systems